Frequently Asked Questions
Everything you need to know about your favorite Dooney & Bourke styles.
Are the products on ILoveDooney authentic?
Yes, all products sold on ILoveDooney are 100% authentic Dooney & Bourke merchandise, sourced directly from the manufacturer.
What is your return policy?
We offer a 30-day return policy for unused items in their original packaging. Please note that a standard return shipping fee may apply.
How long will it take for my order to ship?
Most orders are processed within 1-2 business days. Standard shipping typically takes 5-7 business days depending on your location.
Do you offer a warranty on handbags?
Yes, every Dooney & Bourke product comes with a one-year guarantee against craftsmanship defects under normal use.
Can I track my package after it ships?
Once your order has been dispatched, you will receive an email with a tracking number and a link to monitor your delivery progress.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal.